Senior Director, Content and Experience - Remote

Education · Chicago, Illinois
Department Education
Employment Type Full-Time
Minimum Experience Experienced

The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve.

Our Mission is to advance and serve healthcare leaders and the industry by improving health and care globally through the utilization of knowledge and technology.

We are currently seeking a Sr. Director of Content and Experience. This position reports directly to the Vice President, Education (VP/E).  The Sr. Director of Content and Experience will participate in the development and management of in-person conferences, facilitator-led courses, regional workshops, and e-learning initiatives. The successful candidate will use his or her extensive knowledge of the healthcare IT industry and adult educational delivery methods to assist in the design and execution of innovative programs and services, developing and adapting written and published content for supported delivery methods, as needed.

The Sr. Director of Content and Experience will engage and collaborate with organization staff, members, volunteers, allied organizations, and key industry stakeholders to develop high-quality education programs and expand the reach of the organization’s education and professional development platforms through individual, team-based, and committee efforts.

The successful candidate must demonstrate proven effectiveness leading group and team efforts, solid project management competencies, and the ability to manage effectively within available budget and resource allocations.

He/she will help provide a well-rounded portfolio of education programs consisting of quality conferences, seminars, workshops, webinars, and special events in support of the professional development needs of healthcare CIOs and digital health leaders and allied professionals.

The Sr. Director of Content and Experience is responsible for helping the organization meet budget projections by controlling expenses, meeting revenue targets and preparing comparative statistical reports related to registrations and financial data to determine profitability and/or value to the organization and its members, as needed.

The ideal candidate will be a very-well organized individual with in-depth knowledge of the professional education landscape and proven planning, marketing, writing, administrative and supervisory skills for this high-level, executive position.


Duties and responsibilities

  • Ensures that delivery of programs are of an appropriate level of quality, are effective and timely and in line with the company’s strategic plans, expectations and goals.
  • Collaborates with individuals and committees to develop original content for programs.
  • Coordinates directly with the event management team for all CHIME activities.
  • Develops and maintains a faculty bank of discussion leaders to teach seminars by recruiting, assigning and monitoring evaluations of faculty.
  • Provides quality control of all programs, their content and faculty/presenters to ensure high-quality programming.
  • In collaboration with marketing and communications staff, develops a year-round, multi-faceted marketing plan to promote the overall education schedule and individual event/course offerings to appropriate target audiences to maximize attendance.
  • Participates in committees which represent and/or participate in the development of education programs and services.
  • Other duties as assigned by VP, Education.




  • Bachelor’s degree required. Master’s Degree preferred.
  • Experience or background in healthcare industry strongly preferred.
  • Knowledge of various in-person curricula models and online learning platforms.
  • Certification in meeting or event planning preferred.
  • 5+ years’ experience in event or education planning and management.
  • Strong knowledge of association-based education and previous experience in a managerial or leadership position within an association or related organization.
  • Demonstrated experience successfully developing and leading large, complex events.
  • An accessible, responsive style with a customer service orientation.

Competitive compensation and benefits stipend will be offered to the successful candidate.

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  • Location
    Chicago, Illinois
  • Department
  • Employment Type
  • Minimum Experience