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CHIME

Technology Systems Manager

Operations · Ann Arbor, Michigan
Department Operations
Employment Type Full-Time
Minimum Experience Experienced
Compensation BOE

The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve.

CHIME is currently seeking a Technology Systems Manager to serve as an integral member of the CHIME team investigating, implementing, managing, and evaluating digital technology for use by CHIME in supporting all of its technology initiatives.  

This role manages the technical infrastructure of CHIME that supports the organization, including cross-functional business systems, departmental systems and customer-facing systems.  This role is responsible for assessing the technical needs of the CHIME organization, designing and implementing current systems and assessing future technical needs for the organization.

Duties and responsibilities

  • Oversee the health and support of all CHIME technical platforms.
  • Work with all teams across CHIME to assure appropriate processes are in place, documented and followed for system access and support.
  • Support the development and strategy for all customers of CHIME across all digital platforms.
  • Investigate technology products and systems that will meet the needs of the emerging customer bases or the changing needs of existing CHIME members and Foundation partners, as well as CHIME team members.
  • Implement technology products and systems within CHIME to best meet the current and future needs of the association.
  • Manage technology products and systems to keep them running and operating effectively and efficiently to serve the needs of CHIME.
  • Evaluate past, present, and future technology products and systems to ensure cohesiveness within the systems, efficiency, and effectiveness to the benefit of CHIME.

Qualifications

  • Bachelor’s Degree is required. Master’s Degree in information Technology or related field is strongly preferred.
  • 5+ Years Project Management Experience required.
  • Knowledge of multiple systems, including Association Management, CRM, ERP, Web Platforms and digital learning platforms required.
  • Knowledge of SSO, Layer support, LRS, and technical support (hardware and software) is required.
  • Knowledge of tech stack support is required.
  • Knowledge of network management is required.
  • Healthcare industry experience is a plus.
  • Corporate innovation experience is desired.
  • PMP Certification is desired.
  • Experience working in a start-up is preferred.

This role will travel 20-30 percent.

 

 

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  • Location
    Ann Arbor, Michigan
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
  • Compensation
    BOE